Profile: Cross-departmental access, reads regulated data, internal communications capability, recommendation outputs that inform human decisions but do not execute them. May include agents that create or update internal records and drafts that are not authoritative sources of record, where a human must review and approve before any customer-facing or regulator-facing action occurs.
Documentation depth: Full Intent Document with all three components including explicit prohibitions. Agent-specific Context Document. Full Governance Record with named Consequence Owner, defined Review Cadence, and written Escalation Path.
Note: Some Tier 2 agents may still be classified as high-risk under the EU AI Act. This tier governs internal proportionality, not legal classification.
Examples: Compliance monitoring agents, customer service drafting agents, risk flagging agents, agents creating internal case records subject to human review.