First request
“Provide documentation of your firm's policies and procedures for the use of artificial intelligence tools, including automated investment tools, generative AI, and AI agents.”
Most firms produce
A PDF titled "AI Acceptable Use Policy" drafted by IT six months ago. It describes what employees may and may not do with ChatGPT. It does not mention Copilot. It does not mention agents. It has never been reviewed by compliance.
What the examiner is looking for
Evidence that the policy governs the specific tools in use, was reviewed by compliance and approved by appropriate leadership, is current as of the date AI tools were deployed, and has been communicated to and understood by employees who use those tools.
The gap
A policy that predates the AI tools it is supposed to govern is evidence of a compliance program that is reactive rather than proactive. The examiner notes this. It is not a deficiency letter yet. It becomes context for what comes next.