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CONSTRUCTED EXAMPLE

Completed example: Internal support summarization agent

A generic enterprise notices that a support agent has begun including recommendations outside its approved summarization purpose.

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Cite this framework

Sougata Roy, "The Intent Gap", Version 1.1, May 2026, https://sougataroy.com/frameworks/intent-gap

Constructed working artifact

The Intent Gap: evidence-based placement

This scenario is constructed for explanation. It is not a real organization and is not drawn from an engagement.

EVIDENCE PATH

From evidence to next action

At-a-glance index. Open any card marked “Read the detail” to see its supporting explanation.

  1. Assessment

    Placement

    Read the detail

    Intent gap requires review

  2. Support

    Evidence

    Read the detail

    Observed outputs include action recommendations that were not included in the approved intent record.

  3. Open issue

    Remaining gap

    Read the detail

    The trigger threshold and disposition owner are not attached to the monitoring record.

  4. Follow-through

    Next action

    Read the detail

    Open an intent-gap record, review the evidence, and decide whether to constrain, suspend, or re-authorize the agent.

Output

A documented mismatch with a named review path.

How to use this page

Compare this constructed example with the primary object, then replace it with organization-specific evidence before relying on the artifact for governance or examination.